IRB field Services handles most of the techniques commonly used in market research:
- Face-to-face interviews
- Focus groups
- Telephone interviews
- Online surveys
- Mystery shopping
- Desk research
- Micro surveys for SME's and new entrepreneurs
This includes the preliminary steps for quantitative and qualitative studies:
- E.g. recruitment of participants for focus groups or depth interviews, such as professionals, opinion leaders, consumers, elites...
- Development of questionnaires for CATI, CAWI and CAPI
And the final steps:
- Clean data, tabulations and reporting.